Returns & Exchanges

At Columbia Restaurant Gift Shop, we take pride in the quality of our gourmet food products and unique gifts. If you are not completely satisfied with your purchase, you may return non-perishable items within 30 days for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team via email or phone with your order number to request a Return Merchandise Authorization (RMA).

• 2.
  Prepare Your Package

  Carefully pack the unused items in their original packaging, ensuring that all gourmet food seals remain intact for safety and quality compliance.

• 3.
  Ship the Items

  Affix the provided return label or use a trackable shipping service to send your package back to our historic Ybor City distribution center.

• 4.
  Receive Refund or Exchange

  Once our team inspects the returned goods, we will process your refund to the original payment method or ship your replacement items within 5-7 business days.